Important Covid-19 Information

::FACE MASK REQUIRED::

Covid-19 is a serious virus. Although our normal protocols include sanitizing and disinfecting  between clients and using disposable treatment tools, we have taken additional measures to decrease the risk of transmission to our staff and clients, but you have to do your part too!

😷Upon arrival you will be asked to remove your mask and put on a new, clean  mask (supplied). Please understand that your mask, as fancy as it may be, has been out and exposed to the world and since we are working so close to your face we require you to wear a new, clean mask during procedures. No exceptions.

👋You will be provided hand sanitizer to cleanse your hands and a sani-wipe to clean your phone. We ask that you do this before entering the reception area (all products are supplied for you).

You will have your temperature taken (with a touchless scanner). If you have 99 or above reading you will be asked to reschedule-no exceptions.

🤧If you are sick, have recently been sick or have been in contact with someone in the last 14 days who is sick, we kindly ask you to reschedule your appointment.

👯At this time guests are not permitted in the treatment room OR in the reception area.

If you feel that for any reason you can not comply with these rules, we kindly ask that you reschedule your appointment to a date when the risk of Covid-19 is lower.
We appreciate your understanding in this!
If you have any questions please call us at 929-624-2586

  • The adhesive is waterproof and allows you to shower, swim, exercise etc. We do recommend however that you do not wash your eye area for about 24 hours after the eyelash application. Special care is required but overall maintenance is low.
  • Be gentle with your lashes. No touching, rubbing, water, sweat, or steam for 24 hours.
  • Avoid running water directly on your lashes.
  • Avoid oily products (including some sunscreen products) on or near your lashes.
  • CLeaning your lashes is very important. You lashes should be washed daily, please check out our lash shampoo kits available in the shop
  • If you insist on liner or mascara, only use water based mascara and apply it middle to tip avoiding root area. (I recommend and sell Grandelash products for use with lash extensions click here)
  • Use water based eye makeup remover only!
  • Do not perm or curl your lashes.
  • Avoid sleeping on your new eyelashes.
  • Do not pull on your lashes (this may cause your natural lashes to come out prematurely) – If you want them removed, please come back. A special removal agent is used that will protect your natural lashes.
  • Maintain extensions with regular touch up appointments.

POLICIES

  • Children under the age of 13 are not permitted in the spa at any time. 
  • Cancellations must be made with in 48 hours of appointment time.
  • If you arrive more than 15 minutes late of your appointment time or fail to cancel your appointment you will be charged a $50 fee.
  • We are wheelchair accessible and permit service dogs with proper documentation.
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